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Advantages of Using VoIP Telephone Systems

It is still paramount for business start-ups today to ensure that they have a reliable phone access despite the fact that a lot of work is done on networked computers. And though older proprietary phone systems were quite expensive, and they were difficult to reconfigure or scale up or down as business dictated, Voice over internet protocol or VoIP offers phone technology using broadband internet connections, and hosted VoIP systems in particular offers many advantages over the old systems.

The IP phone systems are very easy to install and not like traditional telephone systems where you make use of a lot of telephone wires to interconnect the system. Installation of IP system can even be some by individuals who have limited technical knowhow, and install it quickly. This includes the trouble that one gets when your business grows and you need add new users since a hosted VoIP software makes it easy and inexpensive to add new users. A web portal makes it easy to configure the system or move, add, or change it. Since there is no VoIP hardware to install, all you need to have is an IP phone.

Since you cannot always predict how many extensions you will need the following years, scalability is an important advantage. And if you have a traditional phone system, you have to estimate carefully to avoid spending money on phone lines you won’t be using. When there is a need to scale down, it can easily be done in an IP telephone system. Scaling up or down in an IP telephone system is fairly easy.
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If an employee has a phone number that is with him wherever he is then it does not really matter when the office space is rearranged. When you have a hosted VoIP phone system, users can access a convenient web portal to reconfigure the system at any time. Calls can be diverted to workers who are in field work through cloud-hosted VoIP features.
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Similar to our traditional call system features, VoIP systems includes similar features like call hold, call transfer, call hunt, conference calling, find me/follow me, and auto-attendant phone menus, and even fax supported where the need of paper or toner is not necessary. You simply send and receive faxes using the email account you already have with a hosted VoIP system.

One of the most important features of hosted VoIP phone systems is the money savings you gain from it. The savings come with cheap installation and the calls themselves are less expensive when compared with traditional phone systems.

And because VoIP calls are internet-based, hosted VoIP systems are easier to integrate with the business applications you use every day. You can do things like place outbound calls through outlook or other email clients, or bring up a customer record with that customer’s inbound calls.

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